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          • My dentist merged with the Rock practice a short while ago, and then moved on, so I had only had an initial inspection with the new dentist but found them most welcoming.
            On Saturday I lost a Crown from my front tooth and as I had important presentations on Tuesday I was a little concerned.
            I rang on Sunday morning to leave...
            read more

            JOHN WILLIAMSON 10/10/2019
          • Today I had my first appointment to see what work I needed doing and form a treatment plan, I'm an extremely nervous patient but I have to say this is a 5 star dentist with a 5 star service. The dentist I saw was brilliant! He was very clam and explained everything to me, I wasn't rushed and I left... read more

            laura meredith 10/11/2019
          • I was very happy with all aspects of my visit to Rock House. From the very welcoming staff, to the excellent professionalism of the team who undertook my treatment. The practice itself was very clean and well maintained, and I would definitely recommend it to others! Thanks to everyone at Rock House for making me so comfortable!

            Rajan Chaudhry 8/09/2018
          • I've never been to a dentist before even though I'm in my 20s. I've always heard of people hating their dental visits but Mr Nandra was fantastic! Very professional and pleasant, answered all my questions and explained everything in detail! Great experience!
            Hopefully my next appointment with the hygienist will be as great!

            TheFreaking4 . 1/31/2020
          • Best dental surgery I have used so far, from the approachable staff behind the desk to the highly skilled dentist Dr Nandra and his team. Anyone looking for a lifelong and easy dentist to go too, I highly recommend Rock House Dental. Thank you Guys 'see you in 6 months'. :)

            Rosie Guru 11/25/2018
          • The team at Rock House are very friendly and professional.
            The dentists take time and care in their work and offer great advice to keep your teeth healthy. Keep up the great work guys!

            Dav Seehra 8/17/2018
          • I was out of the area I needed a dentist ASAP so from word of mouth I was recommended to go to Rock House Dental Practice and what a dentist. One of the best Practice I have been to yet, clean and tidy and the staff where like family to me very welcoming I will visit again when and if... read more

            manjinder sehra 7/19/2019
          • Excellent first visit to the Rock Dental Practice. All the staff are friendly and professional. Particularly liked the 'real time' discussion about the Xray results - shown on a screen in the surgery a few minutes after they were taken. Can't get much better than that for patient care.

            Martin Crossley 2/01/2019
          • Excellent. Needed emergency treatment after breaking a tooth/filling. Could not get in at NHS emergency surgeries.
            Staff were friendly, helpful and welcoming. A very good service, though it comes at a price.

            A Jewkes 8/23/2019
          • phoned 9.30 saturday morning with dental emergency the lady on the phone was so helpful and understanding she got me a appointment for 10.15 . When i got there i was seen straight away seeing i was in pain and a bit distressed they were very patient with me the dentist explained everything clearly to me what the problem was... read more

            mark atkins 8/12/2019
          • Great service and always friendly staff :)
            All dental work and anything that needs to be checked or kept note of is always fully explained to me.
            Thanks to everyone and Happy Christmas :)

            Mark Hatton 12/11/2019
          • Thank you so much for today. I was so nervous and you really calmed me down and I’m so grateful that you fixed my tooth temporarily. I have registered with your clinic and, while I can’t say I’m looking forward to visiting you again, I do at least trust that you can help.

            Angela Facer 4/23/2019
          • I have been a patient here for nearly 10 years and it just gets better and better. A great dental practice and the team are just amazing. Friendly and welcoming. Truly wonderful dental practice.

            Stephanie Barker 8/20/2018
          • I cannot recommend this dentist highly enough. They are kind, considerate and eminently professional. They were also nothing short of amazing when my autistic son needed s wisdom tooth removed. They were so expert and understanding with him they removed the tooth without the need for a general anaesthetic and hospital visit. Brilliant.

            Sheena Parry 8/13/2019
          • This practice has a very professional and relaxed feel about it. The treatment is carefully planned and executed. Overall very happy with the service provided. Would definitely recommend to others.

            Simran Bhogal 8/13/2018
          • Having had bad experiences in the past I am never a regular patient. But the staff at Rock Dental really helped me overcome my fear and I have been smiling ever since! Highly Recommended!

            Joel Brown 1/06/2019
          • Highly professional yet with a great balance of a welcoming & relaxing atmosphere. My first treatment here was smooth and with outstanding results. Highly recommended.

            Keith Dipple 9/10/2019
          • Absolute brilliant dentist, and has looked after myself and my daughter for a few years, would highly recommend the practice and the staff are very friendly to, makes you feel at ease especially the daughter as she can be nervous

            vikki biggs 7/14/2019
          • Another excellent experience. Dr Nandra, Dawn and the team are always friendly and professional and make a potentially nerve wracking experience, for the anxious-patient like me, relaxed and (almost!) enjoyable. I can't recommend Rock House highly enough. Thanks again for your care and kindness guys.

            Samantha H 5/08/2019
          • These guys have proved time and again for me that they care more, when I needed emergency care they performed miracles and then repeatedly rang me to check how I was. Then they coached me to make sure it didn't reoccur. They've repeatedly told me not to have treatment if they wouldn't themselves rather than just selling to the max.... read more

            James Crowter 3/13/2019
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    • Opening Hours
    • Monday8:30 AM — 5:30 PM
      Tuesday8:30 AM — 7:00 PM
      Wednesday8:30 AM — 5:30 PM
      Thursday8:30 AM — 5:30 PM
      Friday8:30 AM — 5:30 PM
      Saturday9:00 AM — 12:00 PM
      SundayClosed
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    • Samantha H Avatar

      Another excellent experience. Dr Nandra, Dawn and the team are always friendly and professional and make a potentially nerve wracking experience, for the anxious-patient like me, relaxed and (almost!) enjoyable. I can't recommend Rock House highly enough. Thanks again for your care and kindness guys.

      Samantha H 5/08/2019
    • Contact Us

Rock House Dental Practice Privacy Policy

Rock House Dental Practice Privacy Policy

Privacy Policy DPA/GDPR 2018

This privacy policy applies to Rock House Dental Practice’s website at rockdental.co.uk (the “Website”). We at Rock House Dental Practice take your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Anoup Nandra at our address Rock House, The Rock, Tettenhall, Wolverhampton, WV6 8QB

By using the Website you consent to this.

We are registered with the Information Commissioner’s Office for this purpose.

Information we collect

We will collect personal data on this Website only if it is directly provided to us by you the user. For example, your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you complete an online form or are making a purchase from us.

Furthermore, we also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access. This includes, but is not limited to, traffic data, location data, weblogs and other communication data. This data will not identify you personally.

Use of your information

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

(a) If you are an existing customer, we may contact you with information about goods and services similar to those that were previously purchased;

(b) Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

(c) Where you have consented to receive our e-newsletters, from time to time to provide that to you.

Disclosure of your information

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in. In the case of a patient referral we may naturally need to share your information with a third party dentist, NHS or medical professional in order for your case to be assessed. We would never do this without your consent and full transparency.

Please be advised that we do not share information with any advertisers.

Controlling the use of your data

If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in above or email us at info@rockdental.co.uk at any time.

Where we store and transfer your data

As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services. For example, whilst booking an appointment when you are out of the country.

Disclosure of Data

We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

We may disclose your personal data outside of our group:

(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

(b) if Rock House Dental Practice’s business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer.

However any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient. Regardless, we have no plans to sell or merge at present.

Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

We will only use your personal data to communicate offers and news from Rock House Dental Practice if you have opted in to receive it. You can opt out at any time.

Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Use of cookies

Our Website uses cookies.

We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally - it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

Your rights

The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to info@rockdental.co.uk. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.

You have the right to change the permissions that you have given us in relation to how we may use your date. You also have the right to be forgotten. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to info@rockdental.co.uk.

Changes to this policy

We may update this policy to reflect changes to the website and customer feedback. We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Rock House, The Rock, Tettenhall, Wolverhampton, WV6 8QB or by email to info@rockdental.co.uk.

Version: May 2018

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